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Scary utility scams are spreading across the country

Thousands of people have been fooled by criminals

Scary utility scams are spreading across the country

Thousands of people have been fooled by criminals

WEBVTT FOR CUSTOMERS OF KANSAS CITY POWER AND LIGHT. STEVEN: THE UTILITY IS SEEING A DRAMATIC INCREASE IN THE NUMBER OF PHONE SCAMS BEING REPORTED. KMBC 9바카라 게임 웹사이트S PEGGY BREIT REPORTS ON WHAT YOU NEED TO KNOW IF YOU GET THE CALL. REPORTER: THEY ARE CALLING MORE THAN EVER BEFORE TARGETING WHOEVER THEY REACH. KCP&L SAYS, HERE바카라 게임 웹사이트S THE KEY THING YOU NEED TO KNOW. >> THAT SIGNALS SCAM. REPORTER: OTHER SIGNS OF A SCAM THE CALLER MAY THREATEN TO DISCONNECT SERVICE IMMEDIATELY TELLING THE CUSTOMER THEIR UTILITY BILL IS PAST DUE. THEN COMES THE DEMAND FO IMMEDIATE PAYMENT, OFTEN TELLING THE CUSTOMER TO BUY A PREPAID MONEY CARD, LIKE GREEN DOT MONEYPAK. THE SCAMMER MIGHT ALSO GIVE A CALL BACK NUMBER, AND TELL THE CUSTOMER TO CALL BACK AS SOON AS THE PREPAID CARD IS PURCHASED. >> THE SCAMMERS HAVE GOTTEN SO GOOD THAT THEY CAN ACTUALLY MANIPULATE PHONE #바카라 게임 웹사이트S TO MAKE IT LOOK LIKE IT바카라 게임 웹사이트S ACTUALLY COMING FROM KCP&L IT바카라 게임 웹사이트S A TECHNIQUE CALLED SPOOFING. KCP&L SAYS IF YOU GET A CALL, GET A CALL BACK NUMBER BUT INSTEAD OF BUYING A PREPAID CARD, CALL THE POLICE AND THE UTILIT KCP&L IS PART OF A GROUP CALLED, UTILITIES UNITED AGAINST SCAMS. MORE THAN 100 UTILITIES ACROSS THE UNITED STATES AND CANADA WORK HAND-IN-HAND TO TRY TO TRACK DOWN THESE PHONE NUMBERS AND SCAMMERS. REPORTER: PEGGY BREIT, KMBC 9 NEWS. HALEY: KCP&L HAS SEEN A WHOPPING 76% INCREASE IN THOSE COLLECTION SCAM REPORTS THIS
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Scary utility scams are spreading across the country

Thousands of people have been fooled by criminals

Criminals posing as utility company employees have developed new, increasingly aggressive scams designed to trick consumers out of money or personal information 바카라 게임 웹사이트 and with the holidays coming up, experts believe the threats will only continue to increase.Law enforcement, utility companies and consumer protection agencies have issued warnings in states as widespread as Connecticut, Hawaii, New York, North Carolina, West Virginia and Wisconsin about new tactics that have fooled thousands of people across the country. "These scammers take tens of thousands of dollars a year from our customers by sounding sincere while they lie," Jim Duggan, of Con Edison, said in a statement. "We want our customers to be able to recognize signs that someone is a professional criminal trying to steal from them."The coordinated awareness campaign is part of Utility Scam Awareness Week, put on by the consortium Utilities United Against Scams (UUAS). "I wish, after three years of this fight, we can say that we have dried up the ill-gotten profits of these scammers," UUAS founder Jared Lawrence told WSOC. "Unfortunately, they're just as aggressive as ever."Here's what you need to watch out for in order to keep yourself and your money safe:Over the phoneCalls demanding immediate, large payments to avoid service shut-off 바카라 게임 웹사이트 especially in the form of a prepaid card, like in the related video above 바카라 게임 웹사이트 is often the signal of a scam. Real companies would issue several disconnection warnings beforehand and they would never demand money over the phone or specify a method of payment.Don't let the caller ID fool you either. Criminals now use a tactic called "spoofing" to imitate legitimate companies. The UUAS has helped shut down more than 2,000 toll-free numbers used by imposters in the past few years and noticed a rise in texts requesting personal information as well. WHAT TO DO: Hang up and call the phone number on your utility bill if you have questions. Never provide payment or personal info to a caller you don't know.In-personStay suspicious of any person that shows up outside of a scheduled appointment. Some popular scams include:Offers to restore power quickly after a large storm in return for payment or a "reconnection fee." Demands for a separate payment to replace or install a meter.Requests to inspect equipment or conduct an audit in order to gain access to your home.WHAT TO DO: Ask to see company photo ID and call your utility company to verify their information before letting them in. Call 911 if you believe you're in personal danger.By emailThieves can send out spam with similar requests or demands that imitates your utilities' logos and color schemes. Never click on suspicious links or attachments. Don't forward or respond to fishy emails either. WHAT TO DO: Check the sender's email address against past messages from your utility company. Look for websites that start with "https://" as the "s" stands for secure. Keep your software updated and use an antivirus program.Through unsecure forms of paymentScammers frequently demand money in the form of prepaid debit cards, gift cards or wire transfers to a phony account routing number. Con Edison in New York has also warned customers about threats demanding money in the form of the untraceable electronic currency bitcoin.Conversely, criminals may also call to say you overpaid a bill and they need financial information like a bank account or credit card number in order to issue a refund. Legitimate companies would credit overpayments against your account or mail a check.WHAT TO DO: Make sure the company offers a variety of ways to pay a bill. Contact law enforcement and your utility company if you believe you've fallen victim to a scam.

Criminals posing as utility company employees have developed new, increasingly aggressive scams designed to trick consumers out of money or personal information 바카라 게임 웹사이트 and with the holidays coming up, experts believe the threats will only continue to increase.

Law enforcement, utility companies and consumer protection agencies have issued warnings in states as widespread as , , , , and about new tactics that have fooled across the country.

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"These scammers take tens of thousands of dollars a year from our customers by sounding sincere while they lie," Jim Duggan, of Con Edison, said in a . "We want our customers to be able to recognize signs that someone is a professional criminal trying to steal from them."

The coordinated awareness campaign is part of Utility Scam Awareness Week, put on by the consortium (UUAS). "I wish, after three years of this fight, we can say that we have dried up the ill-gotten profits of these scammers," UUAS founder Jared Lawrence told . "Unfortunately, they're just as aggressive as ever."

Here's what you need to watch out for in order to keep yourself and your money safe:

Over the phone

Smartphone and laptop on kitchen table
Getty Imagesheshphoto

Calls demanding immediate, large payments to avoid service shut-off 바카라 게임 웹사이트 especially in the form of a prepaid card, like in the related video above 바카라 게임 웹사이트 is often the signal of a scam. Real companies would issue several disconnection warnings beforehand and they would never demand money over the phone or specify a method of payment.

Don't let the caller ID fool you either. Criminals now use to imitate legitimate companies. The UUAS has helped shut down used by imposters in the past few years and noticed a rise in texts requesting personal information as well.

WHAT TO DO: Hang up and call the phone number on your utility bill if you have questions. Never provide payment or personal info to .


In-person

Front Door of a Domestic Residence
Getty Imagesdpproductions

Stay suspicious of any person that shows up outside of a scheduled appointment. Some popular scams include:

  • Offers to restore power quickly after a large storm in return for payment or a "reconnection fee."
  • Demands for a separate payment to replace or install a meter.
  • Requests to inspect equipment or conduct an audit in order to gain access to your home.

WHAT TO DO: Ask to see company photo ID and call your utility company to verify their information before letting them in. Call 911 if you believe you're in personal danger.


By email

Spam message in folder
Getty ImagesKenishirotie

Thieves can with similar requests or demands that imitates your utilities' logos and color schemes. Never click on suspicious links or attachments. Don't forward or respond to fishy emails either.

WHAT TO DO: Check the sender's email address against past messages from your utility company. Look for websites that start with "https://" as the "s" stands for secure. Keep your software updated and use an antivirus program.


Through unsecure forms of payment

Stack of multicolored credit cards close-up view with selective focus.
Getty Imagesalexialex

Scammers frequently demand money in the form of prepaid debit cards, gift cards or wire transfers to a phony account routing number. in New York has also warned customers about threats demanding money in the form of the untraceable electronic currency bitcoin.

Conversely, criminals may also call to say you overpaid a bill and they need financial information like a bank account or credit card number in order to issue a refund. Legitimate companies would credit overpayments against your account or mail a check.

WHAT TO DO: Make sure the company offers a variety of ways to pay a bill. Contact law enforcement and your utility company if you believe you've fallen victim to a scam.