EMILY: KATIE THOMPSON SHOWS US HOW THEY ARE TAKING MATTERS INTO THEIR OWN HANDS. >> LIFELONG FRIENDS FIGURED OUT EARLY ON THAT THE VACCINATION ROLLOUT WAS ANYTHING BUT SIMPLE FOR THE AT RISK POPULATIONS FIRST IN LINE. >> WE KNEW IN OUR PARENTS WERE SEARCHING IN THAT THEY COULD JUST NOT NAVIGATE THE SITES. >> THEY DID THEIR OWN RESEARCH FINDING LOCAL CLINICS IN THE AREA WITH APPOINTMENTS AVAILABLE. FROM THEIR OWN SUCCESS, WORD QUICKLY SPREAD. >> IT STARTED WITH US HELPING OUR PARENTS, AND THEN THEIR FRIENDS AND THEIR FRIENDS. >> I STARTED SCROLLING THROUGH MY PHONE AND THINKING OF EVERYONE IN THAT AGE GROUP. >> IN 10 DAYS THEY HAVE HELPED A 125 ELIGIBLE PEOPLE GET THE VACCINE, WITH MANY MORE ON A LIST. WHEN THEY ARE NOT WORKING THERE FULL-TIME JOBS, THEY ARE BOOKING APPOINTMENTS. >> WE FIND THE TIME. >> BOTH WOMEN HAVE LEARNED TIPS AND TRICKS TO MAKE THE PROCESS LESS DAUNTING. >> THOSE APPOINTMENTS ARE THERE. YOU HAVE TO REFRESH, KEEP GOING IN AND OUT OF THAT DAY AND THAT CLINIC AND THEY POP UP. >> FOR US, CVS HAS DONE AN AMAZING JOB. THEIR SITE IS CLEAR, IT IS FAST, IT DOES NOT ASK YOU SEVEN PAGES OF INFORMATION. >> THEIR COMPASSION FOR OTHERS IS A SHINING EXAMPLE FOR THEIR YOUNG DAUGHTERS. >> THEY ARE KEEPING US TO KEEP GOING AND HELP OTHERS TO DO WHAT YOU CAN, SMALL ACTS OF KINDNESS. >> THE WOMEN KNOW THAT AVAILABILITY SEEMS TO BE GROWING, BUT SAY THEY WILL KEEP HELPING AS LONG AS THERE IS A NEED. WE ARE SO HAPPY TO FINALLY HAVE A ROLE TO PLAY. EMILY: OBVIOUSLY THESE WOMEN HAVE DONE EVERYTHING THROUGH WORD-OF-MOUTH AND ACQUAINTANCES, BUT THEY SAID THE BEST THING TO DO IF YOU ARE STRUGGLING AND TRYING TO FIND OUT HOW TO SIGN UP FOR A VACCINE, REACH OUT TO YOUR NEIGHBO