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Senate report accuses Amazon of prioritizing productivity over worker safety
By Chris Isidore, CNN
Senate report accuses Amazon of prioritizing productivity over worker safety
SAY YOU WANT TO GIVE SOMEONE ON YOUR LIST AN ELECTRIC TOOTHBRUSH, AND YOU TURN TO AMAZON. A SIMPLE SEARCH WILL GIVE YOU DOZENS OF RESULTS, BUT TAKE A CLOSE LOOK AND YOU바카라 게임 웹사이트LL SUDDENLY REALIZE HOW MANY OF THOSE RESULTS ARE ACTUALLY PAID. ADVERTISEMENTS IN DISGUISE. YOU CAN바카라 게임 웹사이트T BE CERTAIN THAT WHAT AMAZON IS SHOWING YOU NOW IS THE BEST FIT FOR YOU. IN TERMS OF PRICE, VALUE, QUALITY, HOW QUICKLY IT SHIPS. KEVIN BRASLER IS EXECUTIVE EDITOR OF CONSUMERS CHECKBOOK, A NONPROFIT CONSUMER WATCHDOG GROUP. HIS TEAM RECENTLY SHOPPED 50 ITEMS ON AMAZON TO FIND OUT HOW MANY SEARCH RESULTS WERE ACTUALLY PAID. PRODUCT PLACEMENT. 54% OF WHAT WE WERE BEING SHOWN KIND OF ON PAGE ONE WERE ADS. THEY WERE SPONSORED PLACEMENTS. BACK TO THE ELECTRIC TOOTHBRUSHES AT THE TOP OF THE RESULTS PAGE IS A PAID AD FROM ORAL-B WITH THREE OPTIONS. THEN THE FIRST FOUR SEARCH RESULTS ARE ADS. IT바카라 게임 웹사이트S DISCLOSED BY THE WORD SPONSORED IN TINY GRAY FONT. AFTER THAT, A LINE OF FIVE REGULAR RESULTS, BUT THAT바카라 게임 웹사이트S FOLLOWED BY AN ENTIRE ROW OF ADS. THIS CATEGORY CALLED FROM FREQUENTLY SHOPPED BRANDS, IS PAID FOR. THEN A PAGE WIDE BANNER AD FOR A PHILIPS SONICARE TOOTHBRUSH, FOLLOWED BY EIGHT OF THE NEXT 12 RESULTS BEING ADS IN ALL, THAT바카라 게임 웹사이트S 21 OF THE FIRST 31 RESULTS PAID FOR. I THINK YOU NEED TO KNOW THAT WHEN YOU바카라 게임 웹사이트RE SHOPPING ON AMAZON, IT INCREASINGLY CONTROLS WHAT YOU SEE, AND IT CLEARLY IS INCENTIVIZED TO SHOW YOU STUFF. IT GETS PAID EXTRA TO PROMOTE. AMAZON USES ADS TO PUSH OFF BRAND PRODUCTS WHO PAY FOR GOOD PLACEMENT. TAKE SUNGLASSES AS AN EXAMPLE. KELLEY AD DUCHAINE SUOZZO SOJOS. EVER HEARD OF THOSE? NEITHER HAD WE, BUT AMAZON바카라 게임 웹사이트S SEARCH RESULTS ARE LITTERED WITH THEM. IN A RECENT SEARCH, JUST FIVE OF THE TOP 50 RESULTS WERE NAME BRANDS WE HAD HEARD OF. SO THE GOOD NEWS IS, IS THAT OUT OF ALL THE TESTS WE DID, THE SEARCH RESULTS WE GOT, WHAT IT SHOWED US AT OR NOT. THEY WERE AT LEAST RELEVANT TO OUR SEARCH. SO CONSUMERS CHECKBOOK RECOMMENDS STARTING BY USING A BRAND NAME IN YOUR SEARCH IF YOU CAN. IF NOT, FILTER THE SEARCH RESULTS USING AMAZON바카라 게임 웹사이트S FILTERS, WHICH ARE LISTED DOWN THE LEFT SIDE OF THE SCREEN. WE바카라 게임 웹사이트D SEARCH FOR A SPECIFIC COLOR AND SIZE AND BRAND OF A SWEATSHIRT OR A T SHIRT OR WHATEVER, AND WE GET ALL THESE ADS MIXED IN WITH OUR RESULTS. AND WE FOUND THAT ONCE WE USED THE ACTUAL FILTERS FILTER JUST ON THAT ONE BRAND, SAY, ADIDAS, FILTERED ON A SIZE OR A COLOR OR SIMILAR CHARACTERIZATIONS, THAT THEN A LOT OF THE ADS WENT AWAY AND I PUT A LINK TO THAT WHOLE CONSUMER바카라 게임 웹사이트S CHECKBOOK STUDY, BY THE WAY, ON OUR WEBSITE IN THIS STORY. SO AN AMAZON SPOKESPERSON TOLD US THESE ADS HELP CUSTOMERS DISCOVER PRODUCTS THAT AMAZON THINKS MAY BEST MEET THEIR NEEDS, INCLUDING GREAT BRANDS AND PRODUCTS YOU MAY NOT YET KNOW ABOUT. AND THAT SPOKESPERSON SAYS THE COMPANY IS DEDICATED TO PROVIDING CUSTOMERS WITH A WORLD CLASS SHOPPING EXPERIENCE. I DO HAVE TO POINT OUT HERE THAT AMAZON IS NOT THE ONLY ONLINE RETAILER TO USE SPONSORED PRODUCT PLACEMENT IN THOSE SEARCH RESULTS. JUST LOOK CLOSELY. IF YOU바카라 게임 웹사이트VE GOT A CONSUMER STORY FOR ME, YOU CAN EMAIL ME. THERE바카라 게임 웹사이트S T
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Senate report accuses Amazon of prioritizing productivity over worker safety
By Chris Isidore, CNN
Amazon is disregarding its own research that shows warehouse employees are facing an increased injury threat due to its focus on productivity, according to Senate investigators.Related video above: Look out for ads posing as Amazon search resultsThe Senate report released Sunday said the company forces workers to repeat the same movements hundreds, if not thousands, of times each shift, resulting in extremely high rates of injury to their muscles and joints. Amazon also forces workers to choose between following safety procedures, such as asking for help to move heavy objects, or risk discipline and potential termination for not moving fast enough, the report said.But the company insists the report intentionally distorts data, and its record shows injuries are down even while its output has increased significantly in recent years.The 160-page report, from the staff of a Senate committee headed by long-time Amazon critic Sen. Bernie Sanders of Vermont, is not the first time that Amazon바카라 게임 웹사이트s pace has been challenged by government investigators. The Occupational Health and Safety Administration proposed fines totaling $100,000 in 2023 citing conditions that exposed workers to ergonomic hazards.But the report says the allowable OSHA fines are insufficient to force Amazon, which pulled in more than $17 billion in profits in its most recent quarter, to change its behavior. Amazon is fighting those findings as well, and insists it바카라 게임 웹사이트s taking successful steps to reduce injuries at its facilities.The Senate committee report, first reported by the New York Times, is titled 바카라 게임 웹사이트The 바카라 게임 웹사이트Injury-Productivity Trade-off바카라 게임 웹사이트: How Amazon바카라 게임 웹사이트s Obsession with Speed Creates Uniquely Dangerous Warehouses.바카라 게임 웹사이트바카라 게임 웹사이트Amazon바카라 게임 웹사이트s executives repeatedly chose to put profits ahead of the health and safety of its workers by ignoring recommendations that would substantially reduce injuries at its warehouses,바카라 게임 웹사이트 Sanders said in a statement. 바카라 게임 웹사이트This is precisely the type of outrageous corporate greed that the American people are sick and tired of.바카라 게임 웹사이트The report says that many Amazon warehouse workers 바카라 게임 웹사이트live with severe injuries and permanent disabilities because of the company바카라 게임 웹사이트s insistence on enforcing grueling productivity quotas and its refusal to adequately care for injured workers.바카라 게임 웹사이트The report also said investigators found 바카라 게임 웹사이트evidence that Amazon is aware of the safety risks caused by the speed it demands of its workers,바카라 게임 웹사이트 citing Amazon바카라 게임 웹사이트s own internal worker safety studies, which they accused Amazon of not adhering to.An Amazon internal report cited by Senate investigators, titled Project Soteria, found there was a relationship between the speed of tasks that workers performed and their rate of injury. Project Soteria recommended changing speed-related discipline and time-off policies to reduce injury rates.In response, Amazon described Project Soteria as 바카라 게임 웹사이트outdated바카라 게임 웹사이트 and 바카라 게임 웹사이트inaccurate,바카라 게임 웹사이트 as well as 바카라 게임 웹사이트analytically unsound.바카라 게임 웹사이트 Amazon said its injury rate at its U.S. warehouses fell 28% from 2019 to 2023 when measuring injuries that require more than basic first aid, and that it reduced injuries that led to workers missing time off work by 75% during the same period.바카라 게임 웹사이트The report accuses us of having safety policies in place but not following them, which is hard to square with our significant progress: strong policies 바카라 게임 웹사이트 and adherence to them 바카라 게임 웹사이트 are helping us create a safer work environment every day,바카라 게임 웹사이트 Amazon said.Amazon said that a lawsuit brought against the company by labor regulators from Washington state, which also cited the Project Soteria study, was dismissed by a state judge, who found 바카라 게임 웹사이트the department did not establish that the pace of work was hazardous.바카라 게임 웹사이트바카라 게임 웹사이트Sen. Sanders and his staff chose to rely on the debunked Soteria analysis because it fits the false narrative he wanted to build,바카라 게임 웹사이트 said Amazon.
NEW YORK —

Amazon is disregarding its own research that shows warehouse employees are facing an increased injury threat due to its focus on productivity, according to Senate investigators.

Related video above: Look out for ads posing as Amazon search results

Advertisement

The Senate report released Sunday said the company forces workers to repeat the same movements hundreds, if not thousands, of times each shift, resulting in extremely high rates of injury to their muscles and joints. Amazon also forces workers to choose between following safety procedures, such as asking for help to move heavy objects, or risk discipline and potential termination for not moving fast enough, the report said.

But the company insists the report intentionally distorts data, and its record shows injuries are down even while its output has increased significantly in recent years.

The 160-page report, from the staff of a Senate committee headed by long-time Amazon critic Sen. Bernie Sanders of Vermont, is not the first time that Amazon바카라 게임 웹사이트s pace has been challenged by government investigators. The Occupational Health and Safety Administration proposed fines totaling $100,000 in 2023 citing conditions that exposed workers to ergonomic hazards.

But the report says the allowable OSHA fines are insufficient to force Amazon, which pulled in more than $17 billion in profits in its most recent quarter, to change its behavior. Amazon is fighting those findings as well, and insists it바카라 게임 웹사이트s taking successful steps to reduce injuries at its facilities.

The Senate committee report, first reported by the , is titled 바카라 게임 웹사이트The 바카라 게임 웹사이트Injury-Productivity Trade-off바카라 게임 웹사이트: How Amazon바카라 게임 웹사이트s Obsession with Speed Creates Uniquely Dangerous Warehouses.바카라 게임 웹사이트

바카라 게임 웹사이트Amazon바카라 게임 웹사이트s executives repeatedly chose to put profits ahead of the health and safety of its workers by ignoring recommendations that would substantially reduce injuries at its warehouses,바카라 게임 웹사이트 Sanders said in a statement. 바카라 게임 웹사이트This is precisely the type of outrageous corporate greed that the American people are sick and tired of.바카라 게임 웹사이트

The report says that many Amazon warehouse workers 바카라 게임 웹사이트live with severe injuries and permanent disabilities because of the company바카라 게임 웹사이트s insistence on enforcing grueling productivity quotas and its refusal to adequately care for injured workers.바카라 게임 웹사이트

The report also said investigators found 바카라 게임 웹사이트evidence that Amazon is aware of the safety risks caused by the speed it demands of its workers,바카라 게임 웹사이트 citing Amazon바카라 게임 웹사이트s own internal worker safety studies, which they accused Amazon of not adhering to.

An Amazon internal report cited by Senate investigators, titled Project Soteria, found there was a relationship between the speed of tasks that workers performed and their rate of injury. Project Soteria recommended changing speed-related discipline and time-off policies to reduce injury rates.

In response, Amazon described Project Soteria as 바카라 게임 웹사이트outdated바카라 게임 웹사이트 and 바카라 게임 웹사이트inaccurate,바카라 게임 웹사이트 as well as 바카라 게임 웹사이트analytically unsound.바카라 게임 웹사이트 Amazon said its injury rate at its U.S. warehouses fell 28% from 2019 to 2023 when measuring injuries that require more than basic first aid, and that it reduced injuries that led to workers missing time off work by 75% during the same period.

바카라 게임 웹사이트The report accuses us of having safety policies in place but not following them, which is hard to square with our significant progress: strong policies 바카라 게임 웹사이트 and adherence to them 바카라 게임 웹사이트 are helping us create a safer work environment every day,바카라 게임 웹사이트 Amazon said.

Amazon said that a lawsuit brought against the company by labor regulators from Washington state, which also cited the Project Soteria study, was dismissed by a state judge, who found 바카라 게임 웹사이트the department did not establish that the pace of work was hazardous.바카라 게임 웹사이트

바카라 게임 웹사이트Sen. Sanders and his staff chose to rely on the debunked Soteria analysis because it fits the false narrative he wanted to build,바카라 게임 웹사이트 said Amazon.

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